Individual weekly sessions cancelled with 24 hours’ notice may be rescheduled or refunded for that week at your preference.

Individual weekly sessions cancelled with less than 24 hours’ notice may not be refunded.

Refunds are not provided for unused sessions once the session has started, unless due to exceptional circumstances and at The Sleep Clinic’s discretion.

If a parent, child, the Consultant, or the Consultant’s children are ill, the session may be cancelled and rescheduled. Rescheduled sessions may occur via an online web meeting outside of standard Friday office hours.